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Commercial electronic message disclosure

1. PURPOSE AND SCOPE

This Commercial Electronic Message Disclosure has been prepared in accordance with the Law on the Regulation of Electronic Commerce (No. 6563) and related legislation, to inform users about commercial electronic messages that may be sent by BİLETFİ DIGITAL TICKETING AND EVENT SERVICES LIMITED COMPANY (“Biletfi”).

This disclosure relates to commercial communication activities carried out based on explicit consent or other legal grounds provided by applicable law.

2. SERVICE PROVIDER

Title: BİLETFİ DIGITAL TICKETING AND EVENT SERVICES LIMITED COMPANY
Address: Caferağa Mah. Şifa St. No: 19 Kadıköy / Istanbul
Email: info@biletfi.com / biletfi@biletfi.com
Phone: 0850 335 1778

3. WHAT IS A COMMERCIAL ELECTRONIC MESSAGE?

Commercial electronic messages are communications sent for purposes such as campaigns, promotions, advertising, marketing, event announcements, and similar purposes, using email addresses, phone numbers, or similar contact details through calls, SMS, email, or other electronic communication tools.

4. COMMUNICATION CHANNELS

Biletfi may send commercial electronic messages through the following channels, in compliance with applicable law:

  • Email
  • SMS / MMS
  • Phone calls
  • Mobile push notifications and similar digital channels

5. MESSAGE CONTENT

Messages may include information about events, campaigns, opportunities, announcements, and marketing communications.

6. RECIPIENT RIGHTS

Users have the right to:

  • Refuse commercial electronic messages free of charge
  • Withdraw consent where consent was given
  • Update communication preferences

You may use Biletfi’s contact channels to exercise these rights. Messages aim to provide a practical method to opt out.

7. PERSONAL DATA

Details about personal data processed in the context of commercial communications are provided in the KVKK disclosure and Privacy Policy. Where explicit consent is required, the Explicit Consent Statement applies.

8. COMPLAINTS

You may submit complaints regarding commercial communications through Biletfi’s contact channels. Your right to apply to competent authorities remains reserved.

9. UPDATES

Biletfi may update this disclosure due to legislative or operational changes. The current version is published on biletfi.com.